Office Address: 3/F, New East Ocean Centre, No.9 Science Museum Road, Tsim Sha Tsui, HongKong
Email: service@sneakersfaclub.com (Reply within 24 hours)
Customer Service Commitment
Our customer service will respond to your questions within 8 hours on Monday through Friday and will respond in 12 hours on Saturday through Sunday. Questions include:
- Size Problem
- Tracking inquiry
- Pre-sales questions
- After sales question
If you have a question about your receiving or your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time. Thank you!